Jewel-Osco is a well-known brand located at 119 S Randall Rd in Batavia, Illinois. Offering a wide variety of products and services, this grocery store has become a popular destination for residents in the area. With a focus on providing quality produce and a pleasant shopping experience, Jewel-Osco has established itself as a reliable and convenient choice for customers. The store's friendly and helpful employees are always ready to assist shoppers, creating a positive atmosphere for all who enter. In addition to its extensive grocery selection, Jewel-Osco also features a bakery and a deli, offering fresh and delicious items for customers to enjoy. With its commitment to customer satisfaction, Jewel-Osco continues to be a trusted brand in the community.
![](https://static.where-e.com/United_States/Illinois/Kane_County/Jewel-Osco_d41903b7eff1a115d9f97fe3a344558e.jpg)
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- LGBTQ+ friendly
- Prepared foods
- Cheques
- SNAP/EBT
Reviews
I haven’t seen jack fruit this gigantic without it being inside a can. I did not expect to see Jewel selling the actual fruit itself. 😲This Jewel also has a stand that gives you the option to pick out your own taffy🍬. They also have a great selection of 🍻 beers. Picked up this case of Beer Hug which had a fantastic sale! WOOP WOOP 🙌🏽 Bought the Planet Oat Oatmilk for my boba tea 🧋 they also have their greenhouse open🪴🪻overall the shopping experience was quick, aisles were stocked, and the staff were friendly. Thank you Jewel 💎
Store well staffed so only 1 person in front of us at checkout which was great. However, apparently, cashiers are timed. So our cashier was practically throwing stuff toward the end of the counter once scanned. Raspberry carton popped open. The bagger threw items around. Not a pleasant experience. Also had the usual trouble getting the digital coupons working. Store well stocked. Appreciate the prices. Front end and phone app could use some work, though.
It’s funny I’ve been coming to this pharmacy for years and I’m sad I can’t rate 5stars. My family fills a ton of scripts unfortunately and I have to say the new staff supporting the long standing pharmacists are really lacking in professionalism and customer service. When people feel badly from illness or just have medications filed monthly really come to expect a level of service. It’s very personal and a bit of empathy and professional communication is expected. I get there’s a shortage of “good” people from the era of service but seriously all it takes is moment of patience and understanding that anyone in healthcare needs and should pose. The techs work with the customers, they need to know how to talk to and treat people better. I just feel pretty let down honestly.
I've always thought positive about the store up until yesterday shopping trip. I would normally not leave this type of review but what I witnessed was way too extreme not to say something. So I watched the a employee I've seen a million times completely overrun while a manager which is older, shorter, kind of stocky build, curly short hair, show up late, that must have not been feeling good because every single time she made eye contact I was shot a dirty. Even after showing late first thing she does is run to the bathroom with clearly some type of stomach issue, then goes on the floor and is told I need help by the other employee that was overrun and right in front of customers the older manager with short curly hair yelled at almost every employee waiting to be told what to do because she showed up late right in front of customers. It seemed to upset a few customers and she continued to just shoot everybody a dirty look that made eye contact after witnessing what we did. I understand everybody has a bad day but she is aggressive every single time that I've seen her even passed yesterday. She also doesn't seem very knowledgeable about returns so I'm guessing she's new at management and just handling it very badly.
The staff is far from polite. I’ve had two bad experiences with a cashier named Peyton there. She always seems to have an attitude. I was there today and she didn’t greet us once. Instead she was talking with another employee by the bench about how her boyfriend didn’t text her back all day. When I let her know I needed cash back, she was far from helpful. Her and I went back and forth and she just rolled her eyes like it was my fault. I ended up having to go to my bank for cash. I will be looking to shop elsewhere because of employees like her.
My husband and I have shopped at this jewel plenty of times before. Although the workers aren't always the most polite or helpful, tonight's experience was the worst. My husband and I were paying through self checkout and one of the items, …
I never write reviews, but Stephanie was so helpful I just had to! We had some confusion with the Jewel Osco app and she was so patient, helping us out with everything. She really stood out as an exemplary worker and made our experience so pleasant!
Horrible check out experience. I usually wouldn’t write a review. Especially for a grocery store, but employee “Payton” was so rude the worst customer service I’ve ever gotten. My boyfriend did go to the express lane with probably slightly …
The deli was awful. There was a person behind the counter whom rolled her eyes at me and gave me the meanest look like how dare me stand at the counter wanting chicken. Then she turned around and rudely told us if we didn’t want to wait to …
Location
119 S Randall Rd, Batavia, IL 60510, United States
Hours
-
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